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Windows 10 Upgrade: The Good, the Bad, and the Ugly

Managed-Services--Goda,-Brian--Team-Leader,--Professional-Services-(for-web)-3By Brian Goda
Director of Managed Services
Trivalent Group, Inc.

On July 29th, I was excited to finally upgrade to Windows 10 my brand new Microsoft Surface Pro 3, which came with Windows 8.1 installed. I had received my shiny new device several weeks before, but I had placed it to the side until the arrival of Windows 10.  Yes, I initially powered up the Surface and completed all of the basic setup (name, network, etc.) and finished the registration for the Windows 10 upgrade. Then on the morning of the release, I just powered up my Surface, went into my Windows updates and there it was just sitting there with instructions on how to install it. Now, because I hadn’t joined my Surface to a company network or Active Directory, the Windows 10 update was automatically pushed to my device and was just awaiting installation. Within less than an hour, I had a fully upgraded Surface Pro 3 running on Windows 10. During the first couple of weeks, I noticed a few bugs, like not coming out of sleep mode, Windows blue screening with a second monitor connected to the dock, and other such small annoyances. The past several months, however, have seen much improvement in performance and reliability. It seemed there were still several bugs to fix in the operating system.

The experience of upgrading my home PC was a completely different story. I never got the wonderful update notice that Windows 10 was available. I did complete the registration, per the neat little icon in my system tray but nothing happened.  It was a Windows 7 computer not running on a domain, so what made it so different than my Surface computer?  What I did discover is that I needed to download a “helper” program from https://www.microsoft.com/en-us/software-download/windows10. I downloaded the media creation tool, and, in a couple of hours (probably due to my Internet speed at home), I had my home computer running on Windows 10. If you are already used to using a Windows 7 computer, there isn’t much difference in your desktop or navigating around menus in 10.  At home, I was on Windows 7, and it made for an easy transition.  At work, I have been on Windows 8.1 for a long time, so it took a couple of days to adjust.

For those machines running in a corporate or enterprise environment and added to Microsoft Active Directory, there wasn’t any automatic notification of the upgrade to the users of those computers. You must instead see your IT staff to determine if your machine is ready to be upgraded.

Microsoft is making Windows 10 available as a free upgrade for compatible devices that are running genuine Windows 7 Service Pack 1 or Windows 8.1 Update. The upgrade is a full version of Windows (not a trial or introductory version) and is available until July 29, 2016. Once you upgrade, you’ll have Windows 10 for free on that device.

Here are some follow-up articles to get more information on the Windows 10 upgrade:

http://www.forbes.com/sites/gordonkelly/2015/11/16/microsoft-windows-10-free-upgrade-rule-changes/

http://blogs.windows.com/windowsexperience/2015/07/28/windows-10-free-upgrade-available-in-190-countries-today/

Awesome Windows 10 features page:

http://www.cnet.com/products/microsoft-windows-10/