We start with understanding your environment; that way, we know what's good, bad, or otherwise before we write a prescription. Then you choose the priorities.
Benefit: You get a roadmap and have complete control over what happens next.
We help you stay ahead of the curve by planning ahead. We know the industry and can also help you avoid going down the wrong road with a new technology that may not be what you need.
Benefit: You stay ahead of the competition without being a guinea pig.
Our team is there to support you both over the phone for faster resolutions and onsite when you need us. We draw from our large, tenured staff of certified professionals to provide the expertise you need.
Benefit: No lengthy call queue to navigate. You interact with real live people who get you back to work quicker.
Anti-Virus, Anti-Spam, Anti-Malware, and more. We keep the bugs out!
Benefit: We automate and monitor the success of mundane protection.
Service Level Agreements
Guaranteed response times require quick response.
Benefit: Quick response times and guarantees ensure your issue is handled when you need it - now!
Trending and Capacity Management
As we monitor your systems, we are also tracking trends and capacity. There is nothing worse than running out of data storage space in the middle of your day!
Benefits: We let you know when it is time to do something before your system crashes and you lose valuable data.
Vulnerability Management and Patches
Software vendors like Microsoft and many others release patches and updates for their products that fix vulnerabilities or issues after they have been found. Applying these is necessary, but not without risks.
Benefit: We test updates and patches before they are released and only apply the ones that are safe, protecting you from dangerous code.
We're watching over IT...even when no one else is!
24/7 monitoring and support watches your systems and takes immediate action on your behalf instead of waiting until the start of business when it is too late.
Benefit: We let you know about problems and fix them on your behalf (sometimes before you even know about it).
Agile Options for Projects
We will provide a work plan based on the budget you set. If you want to change the work plan, it is completely flexible based on your needs.
Benefit: You are in control of the amount and best use of your funds. We draw down from a fixed budget.
The knowledge base never goes on vacation
...or leaves the company. We maintain the knowledge of your environment in our secure database so that it is always there when you need it.
Benefit: You don't have to keep track of renewals, important configurations, and common fixes.
Virtual CIO (vCIO) Services
Businesses today, more than ever before, need strategic technology oversights, but many don't have the means for a full-time CIO or CTO. Our vCIOs are available virtually any time you need such expertise.
Benefit: Your vCIO ensures projects and plans stay on track, advance your business, and strategically align with your business goals.
Asset Tracking and Management
Asset management saves time and money by replacing equipment on a predefined schedule and rotating equipment to provide the greatest level of productivity.
Benefit: Equipment is managed and replaced before it fails, keeping your users as productive as possible.
Your data is one of your most valuable assets. Losing key data can bring your business to its knees. Our SafeVault family of products provide affordable, self-managed, distributed disaster recovery.
Benefit: Backups and restores are a snap. Encrypted data is backed up onto disks, NOT tape! All for an affordable monthly fee.
Disaster Recovery and Business Continuity
SafeVault not only provides robust backup/restore and archiving for your business, it also is a reliable means to provide business continuity for your servers in the event of a business interruption.
Benefit: The SafeVault II system becomes a virtual clone of a failed server when needed and can provide services in a disaster.
Would you be a Survivor or a Statistic?
If your business had a major interruption and your technology was unavailable for an extended period, could you recover? Why risk it? Our BIASurvivor planning tool gives you the methodology to be a survivor and not a statistic.
Benefit: You have the tools and the information at your fingertips for planning a successful recovery - online, anytime, anywhere!
IT just works
Put our manged services to work for you and IT just works!
Benefit: You manage your business, we manage the technology.
Hosted Messaging and Collaboration
Don't spend your resources setting up and managing email when someone else can do it for you. Hosted mail is more resilient, faster, less expensive, and nearly limitless.
Benefit: Leave the email to us and you concentrate on the more important things!
Increases in the importance of emails and compliance are driving the need to keep more emails than ever. Left unmanaged, email storage can spiral out of control, costing businesses in storage and legal fees.
Benefit: Automatic archiving and mail management solutions save costs and time.
Reliability, Scalability, Flexibility, Availability - these 'abilities' are what make hosting the right choice for many businesses.
Benefit: Grow and shrink your technology footprint as your business shifts - complete business agility at your disposal!
Your equipment combined with our facilities are a match made in heaven. We provide the perfect location for vital IT systems and data. Shared facilities means you get the best of the best at a savings!
Benefit: Economies of scale and shared infrastructure mean cost savings for your business.
We've got the knowledge and relationships to bring you the fastest bandwidth solutions in the Midwest. We can blend carriers and transports to get you the best solution for your business at a competitive price.
Benefit: Our buying power means you save on your circuits, internet and other bandwidth needs.
Everyone needs a little help now and then. Our technology consultants have a wide variety of experiences in global and local technology needs and are ready to assist you.
Benefit: We'll provide our expertise and experience to help you avoid pitfalls along the way.
Data storage is growing exponentially. We've got the solutions for every size and requirement to store, replicate, and de-duplicate your data.
Benefit: One size doesn't fit all storage needs. However, one thing is certain: centralized, virtualized, and performance-based storage is a fit for all businesses.
The ultimate in hassle-free computing. With our mobile work forces and location independent computing needs, Cloud computing makes more sense than ever before.
Benefit: Pay for your applications like your utilities. Use them when you need them and turn them off when they're not in use.
Whether it's deploying new workstations, implementing your consolidation strategy or an email upgrade, our Professional Services team can get the job done for you.
Benefit: Experienced, certified professionals will implement your project according to your requirements.
Plan your work...work your plan. Our projects are successful because we insist on the planning process. We use PMI standards to ensure projects are run smoothly.
Benefit: Projects are completed on time, within budgets, and done right.
...or right sourcing. However you see it, we provide the right resources at the right time to either be your team or fit with your team.
Benefit: You pay a flat monthly fee for any of the services you need when you need them. Augment your existing team or use ours instead.
Setting up a new IT team or reorganizing your current team has never been easier with the help of our Governance practices. We'll help you set policies and adhere to them.
Benefit: Governance policies and practices protect your business from IT risks.
We defend your data against attacks locally or across the globe.
Benefit: Intrusion detection and prevention services detect vulnerabilities and prescribe the right fix.
With one of the largest certified team of virtualization specialists in Michigan, we know how to leverage virtualization to enhance your business performance.
Benefit: Consolidation, consistency, efficiency, simplification. Virtualization equals savings of time, energy, and money.
Our systems group knows hardware, software, and how to get you the best of the best at the right price.
Benefit: Let us do the legwork for you. We'll find the best equipment and software for your business.
One of a Kind
So many services under one company. No wonder we've been voted one of the 50 Companies to Watch in Michigan!
Benefit: Our relationships bring you more value in one place.
Copyright ©2011 | Trivalent Group® | 3145 Prairie St. | Grandville, MI | 49418
ph. 616.222.9200 | fx. 616.222.9300 | firstname.lastname@example.org