Manage your business, not your technology.
A non-profit organization needed a Service Desk solution that would provide support to a geographically diverse environment running various applications. When their existing IT support personnel left without notice, the multi-tier Trivalent Group Service Desk was there to support their environment within hours. Trivalent Group provides multilevel customer support including 24x7 telephone support and remote hands for all their computing concerns.
Trivalent exceeded the base requirements by providing after business hours support, remote application support, and vendor management. Combining the remote support of the Service Desk with the Trivalent onsite support team, the client was able to complete a global migration from Lotus Notes to Microsoft Exchange – all without missing a beat!
Let's face it...
Your current IT Service Provider profits when your systems are down--even though you are paying them to maintain your network.
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