• Manage

  • Access

  • Protect

  • Store

  • Professional Services


  • Flexible technology staffing

    The first law of IT management: The more the technology demands of an organization grow, the less likely IT management will have the time, expertise, resources, and budgets to meet those demands. 

    Why Trivalent Professional Services: As a company evolves, merges, or downsizes, it must adjust and manage changing technology infrastructure and applications. To do this successfully, IT management must overcome three main problems: shifting deadlines, limited budget, and too few people. This tough path is often misunderstood by other management. This usually results in having to do more with less. While many IT managers have a go at it, they simply shift their worries from one place to another. In fact, research shows that up to eighty percent of IT resources are spent trying to balance these demands, leaving little time to focus on core issues – such as how to use IT to improve bottom line.

    Now there is good news: Outsourcing IT services to an organization such as Trivalent provides a company with the advantages of utilizing high-end IT management services and facilities for savings and productivity gains. Thirty to forty percent productivity gains are not uncommon...with the benefits of freeing up time to focus on more important issues and the assurance that a trusted partner is covering your back.

       

      
    How does your technology measure up?  Find out by taking our MAPS Assessment  today.

    This brief but comprehensive tool takes about 20 minutes to complete.  Once we receive your completed assessment, you will receive a Report with your results within one business day.
     
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    Service Desk Done Right


  • Many companies struggle to provide Service desk support that satisfies internal demand. Employees experience the frustration of not being able to get immediate response or resolution which can hinder productivity. Trivalent's Service Desk Services can provide the right information, to the right people, at the right time. Managed Service Desk Services can offload the burden of internal support from your IT team. It can also lower your expenses as a result of the distributed cost of equipment, training, licensing, staffing, administration and management. Trivalent's Service Desk Operations are completely scalable to support your business expansion. Whether it’s a first line support service, or a total outsource of Service desk, Trivalent's Managed Service Desk Services are here to help you.

     

     

  • A non-profit organization needed a Service Desk solution that would provide support to a geographically diverse environment running various applications. When their existing IT support personnel left without notice, the multi-tier Trivalent Group Service Desk was there to support their environment within hours. Trivalent Group provides multilevel customer support including 24x7 telephone support and remote hands for all their computing concerns.

     

    Trivalent exceeded the base requirements by providing after business hours support, remote application support, and vendor management. Combining the remote support of the Service Desk with the Trivalent onsite support team, the client was able to complete a global migration from Lotus Notes to Microsoft Exchange – all without missing a beat!

  • Certifications: 

    Microsoft Certified Systems Engineer(MCSE) 

    Microsoft Certified Solutions Admin (MCSA) 

    Master Certified Novell Engineer (MCNE) 

    Certified Novell Instructor(CNI) 

    Certified Novell Engineer(CNE) 

    Citrix Certified Enterprise Admin. (CCEA) 

    Citrix Certified Administrator(CCA) 

    Cisco Certified Network Architect (CCNA) 

    Cisco Certified Design Architect (CCDA) 

    Network+ 

    Security+ 

    Project + 

    A+ 

    APP 

    ASP 

    HP ASE 

    Server+ 

    EMC PP
    EMC ASN
     

    VCP 

    Certified XIOtech Engineer (CXE) 

    Advanced CXE 

    Watchguard Certified Professional 

    Symantec Product Specialist 

    Certified Linux Professional(CLP)
    MSP 
    HDI
    ITIL Foundations