Systems Engineer
Location: Battle Creek/KZOO
Department: SERVICES
General Description: This position provides on-site, level 2 technical support. Responsible for troubleshooting computers and other equipment problems and make repairs within contract SLA requirements. The ideal candidate will have broad knowledge of desktop and laptop computers, operating systems, servers, networks, peripherals and other components including printers.
Travel: 75% in Southern and West MI
Service Desk Tier 2
Department: SERVICES
General Description: The position is a 100% remote support job including extensive telephonic support. This position operates within a team of other Service/Help Desk personnel providing support for workstation, software, and hardware components, including support for Microsome centric networks.